1. What is the sample policy of your company?
We can offer similar sample swatches for your inference, then if big quantity such like 50 meters, we will charge sample fee.
2. What is MOQ of your fabrics?
The MOQ is 800-1000 meters for regualar products, but if make to order products, we need 3000 meters per color.
3. What's the step when I meet troubles when I use 3509's products?
Step1. Contact Sales immediately via e-mail and description your problems with detail, clear images are very important.
Step2. Our after sale team will analyses your problem and give you a confirm e-mail and solution within 3 work days.
Step3. Discuss the loss if it is caused by 3509 and give a solution within 5 workday counts from the complaints mail date.
Step4. Return the loss to you or think as a advance for next order.